Welcome to the Dallas ENT Patient Resources

Appointments

We see patients by appointment Monday through Friday from 8 am to 5 pm. Same day appointments are available if necessary. Please notify us within 48 hours of your scheduled appointment if you must cancel. Be sure to bring any x-rays and/or test results that may be helpful to our physicians.

Please bring your insurance information to the first visit and at any time there is a change in insurance. If we do not participate in your health plan, you may be eligible for out-of-network benefits.

Telephone Calls

Our telephone is answered 24 hours a day. Calls received after office hours are answered by an answering service. Calls are returned as quickly as possible.

Prescription Refills

Call our office in advance for prescription refills. At the end of the day, all requests are forwarded to the pharmacy. Your physician may want to review your chart before prescribing more medication, so please call during office hours. You can also use our online Medical Web Office to submit your request; see below.

About Your Visit

Please prepare for this by bringing:

Health Insurance Card / Information
A friend or family member to take notes / help with questions
A list of all medications you are taking
A list of your questions /concerns
A copy of your XRAYS / CT scans (not just the reports - please get the actual films)
Copies of records from doctors related to your sinuses/nose/allergies/lungs.
Completed FORMS from our Website - Secure Patient Access

Contact Us Online via our secure Medical Web Office!

To request an appointment, refer a patient, "ask the doctor" a question, request a prescription refill, download important office documents, pre-register and fill out your health history form. Enter our secure medical web office below.
NOTE: The "Ask The Doctor" feature is for current patients only.
NOTE: All patient office forms, pre-post operative instructions are available through our secure medical web office. Click the icon below to access our office forms & procedure instructions

 

 

Billing and Insurance Information

Professional Fees
Co-payments, unmet deductibles, and payment for services not covered by your health plan are due at the time services are provided. For your convenience, we accept checks and all major credit cards. We also offer Care Credit.

If you have any questions regarding fees or if you need to make special payment arrangements, please speak with our office manager.

Health Plans

There are many different types of health insurance coverage. Your responsibilities as a patient depend on the contract between you and your insurance company and whether or not Dallas ENT – Head & Neck Surgery Center has a contract with your insurance company. Dallas ENT – Head & Neck Surgery Center has contracts with many but not all insurance companies. Please check your provider manual to make sure our physicians are included. Below is an alphabetical listing of insurance companies with which Dallas ENT – Head & Neck Surgery Center currently has contracts:

Accountable
Aetna PPO, HMO
Beechstreet
Blue Cross / Blue Shield Plans
HMO Blue
Choice Care PPO
Cigna PPO, HMO
Healthsmart
Humana
Medicare
MultiPlan
North Texas Healthcare Network (NTHM)
Pronet
Texas True Choice (TTC)
Tricare
United Health Care
Workers Compensation